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Terms & Conditions

This page including the entire site sets out our terms and conditions that governs the use of this site, www.tikeet.com, by any person or organisation who uses it for ticket sales or purchase. The site is owned and operated by Tikeet Ltd, a subsidiary company operating under its parent company WALTERS GROUP Inc. registered in England and Wales.

TERMS

1.1. “EVENT” means gathering been organised or promoted by the third party and listed on our site by the promoter or organiser.

1.2. “PRIVACY POLICY” all information supplied by the user or promoter/organiser is highly confidential and will be treated as such and will NOT be disclose to any third party in any circumstance. We strongly believe in Privacy and its a fundamental human rights by law in which we are abide to.

1.3. “BOOKING/SERVICE FEES” means fees charged by tikeet.com and payable by the user for every ticket sold on the site.

1.4. “AGREEMENT” hereby means, any visitor using the site agrees to bound by our terms.

1.5. “USER” simply means the visitor accessing and using this site to purchase tickets.

1.6. All tickets bought on this site are sold on behalf of an organiser or a promoter and the said event is NOT a liability of tikeet.com but solely the organiser’s. Occasionally, events are cancelled or postponed including without limitation by the promoter, team, performer or venue for a variety of reasons. If the event is cancelled, please contact us for information on receiving a refund from the responsible party. If the event was moved or rescheduled, the venue or promoter may set refund limitations. It is your responsibility to ascertain the date and time of any rearranged event. Tikeet Ltd will take all the necessary action required to issue refunds. Service fees are non refundable in any case. However, the ticket holder voluntarily assumes all risks and danger incidental to the event for which the ticket is issued, whether occurring prior, during or after the event. The ticket holder voluntarily agrees that Tikeet Ltd, the management, and all of their respective agents, officers, directors, owners and employers are expressly released by the ticket holder from any claims arising from such causes. 

1.7.  The venue reserves the right to refuse admission and may on occasion have to conduct security searches on ticket holders to ensure the safety of the patrons.

1.8. Tickets are issued subject to the rules and regulations of the events venue and organiser’s entry policy.

1.9. Purchased tickets cannot be exchanged or refunded after purchase.

1.10. Tickets are sold subject to organiser’s/promoter’s right to alter or vary the programme due to events or circumstances beyond its control without being obliged to refund monies or exchange tickets.

1.11. If ticket is re-sold or transferred for profit or commercial gain by anyone other than by Tikeet Ltd, the organiser, or one of their authorised sub-agents, it will become voidable and the holder may be refused entry to or ejected from the venue without a refund.

1.12. Tikeet Ltd, the organiser and the venue management accept NO responsibility for any personal property lost or damage.

1.13. The event listed on the purchased ticket is strictly for ticket holders who are over 18 years of age, or age related ticket. Identification may be required to confirm proof of age.

1.14. All our tickets are e-tickets, meaning all tickets sold are issued electronically only to the user via the email address given by the user at the time of purchase. Tickets sold will be checked by the event organisers or the promoter at the entry points of the events for confirmation. We strongly advise users to print their e-tickets before arriving at the event. However, all e-tickets purchased can be dowloaded on smartphones and presented by the user at entry.

1.15. For successful and confirmed purchased tickets, we strongly advise users to check both their email inbox and spam folders for their e-tickets. Please be aware re-issuing of tickets to users can only be re-sent to the email address used in purchasing the ticket in other to detect and prevent fraud. Wrong input of user’s email address at the time of purchase will result in loosing purchased ticket and will be subject to NO refund if the PDF e-ticket presented to the user’s screen after the payment is not saved. If not, In this scenario, purchasing a new ticket will be the only solution.

1.16. All payments are processed by the banks, we do NOT keep payment card details. However, email addresses are automated into our server for tickets enquiries and for future newsletters list.

1.10. DISCLAIMER. Our site is solely govern by the UK laws.

PROMOTERS / ORGANISERS TERMS & CONDITIONS.

1.1. “FEES” means tikeet.com sets a flat rate charge of 2.5% for every ticket sold and services rates.

1.2. Tikeet.com will transfer all sold tickets funds to the organiser or promoter after 48 hours per any transaction.

1.3. As part of our policy, we reserve the right to send one of our agents to any event to confirm the event details, i.e. the performing artist etc in other to protect the consumer, or any raised disputes and to protect our reputation. Henceforth, one FREE all access ticket will be required by us from the organiser/promoter.

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